Value of Intermediaries Services and Client Satisfaction in Malaysian Local Government

THE VALUE OF INTERMEDIARIES IN E-GOVERNMENT SERVICE DELIVERY Introduction

THE VALUE OF INTERMEDIARIES IN E-GOVERNMENT SERVICE DELIVERY Introduction

A survey of client satisfaction from The delivery of services in urban health centers of Yazd

Introduction- Satisfaction as a key indicator of health care quality is important for development, recognition and treatment of people in need. The aim of this study was to determine the rate of satisfaction of referral people to health center of Yazd city. Materials and methods: This was a descriptive analytic (cross- sectional) study. The participants were 360 clients referred to 13 healt...

E-Government: services, needs and user satisfaction

Within the e-government process, needs are identified and people try to come up with ideas for the public sector that will increase the effectiveness as well as lead to cost savings. Consequently, many new electronic services are being developed. As a result, Quality of Service (QoS) becomes an even more critical issue in the domain of electronic services. This paper starts by a general discuss...

Evaluating and Ranking Local E-Government Services

The evolution of E-Government provides the opportunity to explore Information and Communication Technology (ICT) adoption by individuals and organizations. A systematic study of local egovernment has provided important insights into this topic. This research created an in-depth index of the local e-government in Israel, and consequently contributed to the establishment of a theory on ICT accept...